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	Ratings: 5 = Excellent; 4  = Good; 3 = Average; 2  = Bad; 1  = Terrible; No comment
	Customer Care Friendliness	5  4  3  2  1  No comment
	Customer Care Efficiency	5  4  3  2  1  No comment
	Website Design	5  4  3  2  1  No comment
	Website Functions	5  4  3  2  1  No comment
	Website User Friendliness	5  4  3  2  1  No comment
	Product Quality	5  4  3  2  1  No comment
	Shopping Experience	5  4  3  2  1  No comment
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Ratings: 5 Excellent 4 Good 3 Average 2 Bad 1 Terrible

	Jimmy Ratings: Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: Deliver a vase when I have paid for it!
	Chris Walker-Bush -- Feedback: I've used Beijing Flowers 3-4 times now and they have always done a terrific job at making a special occasion feel remarkable. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Alexander Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Melissa L Funk Ratings: Website Design ; Website Functions ; Shopping Experience ;
	Kevin Ross -- Feedback: The courier delivery person made a real effort to deliver a gift basket to my wife studying at Peking Uni, impressive. Beijing Flowers has great communications and outstanding service. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	May Ng Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Guangyue Man -- Feedback: good service. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Ratings:
	Bruce Hudspeth Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Alex DL Nolas -- Feedback: Thank you this this the first time i send flowers to China from the USA. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Susan N Wright Ratings: Customer Care Efficiency ; Website Design ; Website Functions ; Shopping Experience ;
	Bruce Hudspeth Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Mark Roy Robinson Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Shopping Experience ;
	Becker �dámné Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Tom Bogart Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Mark Roy Robinson -- Feedback: Very good quality flowers, have used multiple times. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Wijaya Surya -- Feedback: Had some problems with the payment gateway. The Paypal failed, so had to use Amazon pay. Good thing I have an account with Amazon. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Shopping Experience ;
	Mark Roy Robinson -- Feedback: High quality flowers, with an easy to use website makes sending flowers very enjoyable! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Mark Robinson Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Stefan Tremmel -- Feedback: very good service. item was not available but alternative item was also good. fast delivery, good quality and price is also ok Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;

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